Privacy policy

ARTIFICE HOME respects your privacy and ensures the absolute confidentiality of the information you provide to us. Only customer data such as email, phone number, and name are stored in our database for the sole purpose of improving our relationship, allowing us to always offer you the best products and services.

All technology embedded in our eCommerce platform focuses not only on smooth functionality but also on the strict security of user data, including personal and payment details. Our security system is monitored 24/7 and certified by Norton Security. Furthermore, your data is encrypted using 256-bit encryption (the same standard utilized by banking institutions). Fraud in your name is virtually impossible, as no payment details are permanently stored in our system.

Our checkout process is secured with an active SSL certificate (https). Your credit card number is processed exclusively by the payment gateway during the purchase phase and is not, under any circumstances, saved in our records after the operation is complete. The financial transaction is carried out entirely through the payment gateway, providing absolute security for your purchase.

Your email address will be used strictly for communication regarding your orders or for sharing updates on promotions and new releases from our website. You may unsubscribe from these communications at any time.

The sharing of our customers' personal information can only occur under specific circumstances, exclusively by judicial order for investigative purposes, or upon the direct request of the customer themselves.

The Consumer hereby authorizes the use of their tax ID (CPF) for the issuance of bank slips (boletos) and tax invoices (Notas Fiscais) related to product intermediation services at the time of purchase.

If you have any questions or suggestions regarding our privacy policy, please do not hesitate to contact us at support@artificehome.com.

ARTIFICE HOME guarantees the security of your purchase and fully respects your privacy.